Frequently Asked Questions for Our Hardwood Lumber Company

Here you will find answers to some of the questions that our employees commonly receive about our hardwood lumber products or our services. To learn more about any of these topics or to receive answers to your questions, please contact one of our St. Louis area hardwood lumber stores directly or come into either of our stores to talk with our knowledgeable staff.

As a leading hardwood lumber company serving the St. Louis area with quality hardwood products, we look forward to meeting all of your lumber needs and becoming your woodworking resource.

Where can I find advice and answers to my woodworking questions?

All of the staff at our St. Louis hardwood lumber stores is extremely knowledgeable and experienced. These employees have experience in a wide range of woodworking fields and can provide expert advice. We also have access to many instructional books and videos that can help answer your questions and guide you through new projects. So if you would like answers to any of your specific woodworking questions or problems, please come into one of our stores today.

What are the benefits to me from your company owning a local hardwood lumber mill?

Because we privately own our own local hardwood lumber mill, we are able to provide a larger selection of products than other lumber companies. This includes filling custom orders and creating custom architectural moulding profiles using a wide variety of wood species. Additionally, because our mill is located so closely to our hardwood lumber stores, we can have any custom orders available quickly with a short lead time.

What types of services do you offer at your local hardwood lumber mill?

At our local hardwood lumber mill, we mill many of the hardwood lumber products that we keep in stock at our stores including the architectural mouldings and S4S lumber material. We maintain a stock of over half of a million board feet of lumber at our mill that is ready for use at any time. At our mill we can:

• Create custom mouldings in nearly any softwood or hardwood lumber
• Produce custom radius arches per your specifications
• Manufacture butcher block tops using our special gluing machine
• Cut custom component parts
• Sand and plane S4S lumber

Learn more about the services available from our hardwood company’s mill.

How do I order custom hardwood lumber and architectural mouldings?

If you would like to order custom hardwood lumber or architectural mouldings from our stores, please contact us at our hardwood lumber store. Custom orders will require a deposit of half down at the time when the order is placed. When requesting a quote on custom mouldings for which we do not already have a knife available, we will need a dimensioned drawing or sample. Set up charges and knife grinding charges may apply for custom orders depending on the quantity ordered.

In what lengths are your hardwood lumber products available?

All of the hardwood lumber that we stock in our stores is supplied in random lengths that are between 3’ and 16’ in length depending on the particular item.

We can also custom cut hardwood lumber to specified lengths for an additional charge. The up-charge for custom cut orders will vary depending on the item. When specified lengths are ordered, we reserve the option to ship a combination of length to achieve the lengths ordered, but you will not be invoiced for more than 10% over shipment. Specified 16’ lengths are subject to availability.

I don’t know what hardwood lumber products I will need for my project. Can you help?

At our hardwood lumber store, we strive to be a resource for woodworkers of all skill and experience levels. Therefore, we not only supply a large selection of hardwood lumber at our St. Louis area stores, but our knowledgeable employees can also provide expert advice and answers to any questions. Whether you are a beginner or a do-it-yourselfer who needs to know where to start when taking on a new project or an experienced woodworker with a more advanced question, we can help. Come by either of our St. Louis area stores to talk with our knowledgeable staff and to find all of the hardwood lumber products and equipment you need for any project.